Privacy Policy

We collect the following types of information:

• Contact Information: Name, phone number, and email address (required for appointment booking and communication)
• Date of Birth: Optional - only collected if you choose to opt in for birthday promotions and special offers
• Appointment Information: Service preferences, appointment history, and special requests
• Health Information: Allergies, sensitivities, or medical conditions relevant to our services (only what you choose to share with us)

Note: We do not collect payment information through this website. All payment processing is handled separately through our secure in-salon POS system.

We use your information only for the following purposes:

• Authentication: To verify your identity and manage your account
• Appointment Management: To schedule, manage, and confirm your appointments
• Service Personalization: To provide services tailored to your preferences
• Appointment Reminders: To send you timely reminders about upcoming appointments
• Customer Support: To respond to your questions, concerns, and requests
• Promotional Communications: To send special offers, birthday promotions, and updates (only if you opt in, and you can unsubscribe anytime)
• Service Improvement: To enhance our services and customer experience

We take the security of your personal information seriously and implement strong protective measures:

• Encryption: Your email address, phone number, date of birth, and health information are encrypted to protect them from unauthorized access
• Secure Storage: All information is stored securely using industry-standard security practices
• Limited Access: Your information is only accessible to authorized staff members who need it to provide services to you
• Regular Updates: We continuously review and update our security measures to protect your data

We do not share your personal information with third parties. Your information stays with us and is never sold, traded, rented, or shared with outside companies or organizations.

The only exception is if we are legally required to disclose information by law enforcement or court order to comply with applicable laws and regulations.

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Ask questions about how we handle your information

Opting Out of Promotional Communications: You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link at the bottom of any promotional email we send you. You will continue to receive important appointment-related communications even if you opt out of promotions.