Privacy Policy
Last Updated: November 17, 2025
Your Privacy Matters
At Lush Nail Bar, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our salon or use our services.
Information We Collect
We collect the following types of information:
- Contact Information: Name, phone number, and email address (required for appointment booking and communication)
- Date of Birth: Optional - only collected if you choose to opt in for birthday promotions and special offers
- Appointment Information: Service preferences, appointment history, and special requests
- Health Information: Allergies, sensitivities, or medical conditions relevant to our services (only what you choose to share with us)
Note: We do not collect payment information through this website. All payment processing is handled separately through our secure in-salon POS system.
How We Use Your Information
We use your information only for the following purposes:
- Authentication: To verify your identity and manage your account
- Appointment Management: To schedule, manage, and confirm your appointments
- Service Personalization: To provide services tailored to your preferences
- Appointment Reminders: To send you timely reminders about upcoming appointments
- Customer Support: To respond to your questions, concerns, and requests
- Promotional Communications: To send special offers, birthday promotions, and updates (only if you opt in, and you can unsubscribe anytime)
- Service Improvement: To enhance our services and customer experience
How We Protect Your Information
We take the security of your personal information seriously and implement strong protective measures:
- Encryption: Your email address, phone number, date of birth, and health information are encrypted to protect them from unauthorized access
- Secure Storage: All information is stored securely using industry-standard security practices
- Limited Access: Your information is only accessible to authorized staff members who need it to provide services to you
- Regular Updates: We continuously review and update our security measures to protect your data
Information Sharing
We do not share your personal information with third parties. Your information stays with us and is never sold, traded, rented, or shared with outside companies or organizations.
The only exception is if we are legally required to disclose information by law enforcement or court order to comply with applicable laws and regulations.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Request deletion of your information (subject to legal requirements)
- Ask questions about how we handle your information
Opting Out of Promotional Communications: You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link at the bottom of any promotional email we send you. You will continue to receive important appointment-related communications even if you opt out of promotions.
Cookies and Website Data
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. These technologies help us provide better service and may remember your preferences for future visits.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last Updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Phone: (757) 490-0955
Email: contact@lushnailbarvabeach.com
Address: 928 Diamond Springs Rd Ste 106, Virginia Beach, VA 23455
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.