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Terms and Conditions

Last Updated: November 17, 2025

Welcome to Lush Nail Bar

By booking or receiving services at Lush Nail Bar, you agree to these terms and conditions. We are committed to providing you with exceptional service in a safe and comfortable environment.

Appointments

Cancellations: We kindly ask for at least 24 hours notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to other clients.

Late Arrivals: Please arrive on time for your appointment. If you arrive more than 15 minutes late, we may need to reschedule or shorten your service to accommodate other clients.

No-Shows: Repeated no-shows without notice may require a deposit for future bookings.

Payment

We accept cash, credit cards, and debit cards. Payment is due at the time of service.

Service prices are subject to change without notice. Current pricing will be confirmed at the time of booking or service.

Non-Refundable Policy: All services are non-refundable. Due to the nature of our services, once a service has been completed, we cannot offer refunds. We appreciate your understanding of this policy.

Satisfaction Guarantee: If you are unsatisfied with your service, you must contact us within 3 days of service completion to address your concerns. Please reach out to us via phone, email, or in person so we can work together to resolve any issues. Contact information can be found in the "Contact Us" section below.

Health & Safety

Health Disclosure: Please inform our staff if you have any allergies, skin sensitivities, medical conditions, are pregnant, or are taking medications that may affect your service.

Infections: We cannot provide services if you have any active infections, open wounds, or contagious conditions. This protects both you and other clients.

Sanitation: We follow strict sanitation and sterilization protocols. All implements are properly cleaned and disinfected between clients.

Aftercare: Please follow any aftercare instructions provided by your technician to ensure the best results and avoid complications.

Liability

While we take every precaution to ensure your safety and satisfaction, individual results may vary. We are not liable for allergic reactions or sensitivities that occur despite proper disclosure and patch testing.

Personal Items: Lush Nail Bar is not responsible for lost, stolen, or damaged personal items. Please keep valuables secure.

Results: Service results can vary based on individual factors such as nail health, lifestyle, and proper aftercare. We cannot guarantee specific outcomes or longevity of services.

Age Policy

Clients under 16 years of age must be accompanied by a parent or legal guardian during services. Certain services may have additional age restrictions.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Phone: (757) 490-0955

Email: contact@lushnailbarvabeach.com

Address: 928 Diamond Springs Rd Ste 106, Virginia Beach, VA 23455

Lush Nail Bar reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any modifications.